PLEASE READ CAREFULLY
· Free Shipping WorldWide
· Please give a working email address for faster communication.
· If you want to have an idea about our products, you can see from our Customer Photos category.
· Please do not forget to send your photos after the products have been handed over. We would like to see you among our references.
· As all of our dresses are hand-sewn and customer tailored the finished gown may vary by approximately 1 inch in the the specified measurements. To ensure that the item will still fit you perfectly, our highly skilled tailors have created all our dresses with additional fabric in the seams to allow minor size modifications to be made easily. For further information, please feel free to contact our customer service directly.
Delivery Time and Postage
· We ship the item by Arimail parcel default,it is free postage charge.In normal condition,it will take about 10-30 working days via Arimail parcel delivery working days via Arimail parcel delivery.
· For some countries or rural areas,it may take a little longer due to the less
· frequency of airline and inspection across custom.
· We can offer express delivery like EMS/DHL.In normal condition,it will take about 3-7 working days via express
· delivery.If you want express delivery,please contact us,from whatsapp we will caculate the postage for you,or you can check
· Shipping&Packaging for reference.
· We will choose a suitable delivery according to your country,as to strive for a fastest and reliable shipping for your order.
· If you have not received your shipment after 30 days after we send out your order,please contact us.We will help to check the delivery information and solve the problem for you
Return and Refund Policy
· Your satisfaction is our long-term pursuit and upmost concern. Once your package has arrived, we encourage you to open and check to make sure that the items that we made meets your requirement.
· Try your items on as soon as possible without removing the tags, altering, or washing.
· If you are not 100% satisfied with the quality of your purchase from Minanna, you can return or exchange your items within 7 days from the delivered date.
· In order to solve your problem as soon as possible, please contact Customer Service Staff first
· Items received within 7days from the delivered date.
Items received unused, undamaged and in original package
· Return shipping fee is paid by buyer.
If you have a question, please send an email to us email@example.com